Care Instructions
We've spent a lot of time and effort to create the perfect design for your products—it's important that you our customers know how to take care of them in the best way possible!
Printed apparel (direct-to-garment)
We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design colour options. We use high-quality inks that won't fade for a long time if taken care of properly.
Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG printing process. So we suggest following the care instructions on this page to learn how to take care of your printed garments properly.
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.
DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.
Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.
Embroidered apparel
Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colours. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.
If you notice any colour residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.
After washing, don't leave the clothing to soak or lie in a pile while wet. Don't wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting.
If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.
Embroidered hats
Embroidered hats, backpacks, and shoes can be wiped clean with a damp cloth in the spots where it’s needed. If necessary, hats and shoes can be hand-washed cold. Don’t use brushes.
All three products can’t be machine-washed, bleached, tumble-dried, ironed, or dry-cleaned. Read the manufacturer label carefully for any other instructions.
Bags
All-over print backpacks, fanny packs, and duffle bags need to be hand-washed without bleach. Don’t dry-clean or tumble-dry the bags. You can iron these bags with a low heat setting.
All-over print totes and drawstring bags can be machine-washed without bleach on a cold cycle. They can't be tumble-dried or dry-cleaned. You can iron these bags with a low heat setting.
Mugs
Our White Glossy Mugs and White Ceramic Mugs with Colour Inside are microwave and dishwasher safe, but the print and coating will last longer if you hand-wash them.
Matte Black and Glossy Black Magic Mugs, however, should only be hand-washed, and you can't put them in a microwave. Note that they're also prone to scratches, so be extra careful.
The same goes for our Enamel Mugs that should only be hand-washed. Also, you can't heat liquids or food directly in the Enamel Mugs—it can damage their coating.
Posters and Canvas
To ensure that your posters and canvas last for a long time, don’t keep them in direct sunlight or outdoors. They can be gently dusted with a soft dry cloth or a feather duster.
Phone Cases
To clean a phone case, remove the case from your phone. Add a little mild soap to water, and dampen a cloth or sponge with it. With the damp cloth, rub your case gently in circles. Let your case air-dry at room temperature.
Don’t clean your phone case with any alcohol-based products as they can remove the ink and discolour the case.
Jewellery
Don't wear the jewellery while showering, swimming, washing dishes, applying perfume or doing sports. When not wearing it, store it in the box you received it in.
After wearing the jewellery, we recommend wiping it with a non-abrasive jewellery polishing cloth to remove dirt and tarnish. But to fully remove tarnish and any stains on the jewellery, use silver or jewellery polish. Follow the instructions on the bottle carefully and use gloves when working with silver polish.
Stainless Steel Water Bottle
Hand-wash only (dishwasher not recommended due to vacuum seal).